You have ordered a product via our website and upon receipt the product turns out not to be quite what you had in mind, that is possible. In that case we can take back the product. Of course, this is only possible if the product is undamaged and unopened. Let us know in advance by e-mail which item and why you want to return that item. Return costs are for your own account
For questions or comments, we can be reached by e-mail at firstname.lastname@example.org. We aim to answer questions within 24 hours.