Refund Policy

Refund Policy

Return products

You have ordered a product via our website and upon receipt the product turns out not to be quite what you had in mind, that is possible. In that case we can take back the product. Of course, this is only possible if the product is undamaged and unopened. Let us know in advance by e-mail which item and why you want to return that item. Return costs are for your own account

Service

For questions or comments, we can be reached by e-mail at info@skinproject.nl. We aim to answer questions within 24 hours.

Non-binding and free personal skin scan

  • You gain insight into the future of your skin with the Observ520 skin scan, so you know what is needed to improve your skin or reduce/resolve skin issues.
  • You receive a personal treatment plan and product advice, so you no longer try unnecessary products and treatments that do not work for you.

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